Pioneer VSX-522 No Sound Issue: Troubleshooting and Seeking Help

Experiencing audio issues with your home theater system can be incredibly frustrating, especially when you’ve invested in quality components like the Pioneer VSX-522 receiver. Initially, setting up the Pioneer VSX-522 receiver was a breeze. Connecting it via Toslink from a Panasonic TV and using Chromecast for Spotify provided seamless audio for about a week. The system, complete with speakers, surrounds, and a subwoofer, performed admirably. However, the user encountered a sudden and persistent problem: no sound output.

The initial troubleshooting steps after the sound disappeared involved a simple factory reset and power cycling, which temporarily resolved the issue for a day. But this fix was short-lived, and the audio cut out again, becoming a permanent problem. Despite extensive efforts to diagnose and fix the “no sound” issue on the Pioneer VSX-522, the problem persists across various input and output configurations.

Here’s a detailed list of troubleshooting steps already attempted to rectify the Pioneer VSX-522 no sound issue:

  • Toslink Cable Reconnection: Ensured the optical cable was securely connected between the TV and receiver.
  • Factory Reset: Performed multiple factory resets on the Pioneer VSX-522 receiver.
  • Power Cycling: Unplugged and replugged the receiver to reset the power.
  • Input Switching: Cycled through different input sources such as TV, CD, and others on the receiver.
  • Signal Cycling: Verified and re-verified that the digital signal was correctly set to ’01’ for optical input, as indicated for digital optical connections.
  • Extensive Settings Adjustments: Spent hours navigating and altering receiver settings in an attempt to restore audio output.

Beyond the basic steps, further connection methods were tested to isolate the problem, but none yielded sound:

  • HDMI ARC Connection: Utilized HDMI ARC to connect the TV and receiver, noting that while the TV could control the receiver’s power, audio remained absent.
  • Laptop Optical Output: Tested audio output from a laptop via optical connection to the receiver, still resulting in no sound.
  • Laptop HDMI Output: Connected a laptop via HDMI, where the receiver acknowledged signal reception on its display, yet no audio was produced.
  • PlayStation 2 Optical Output: Connected a PlayStation 2 using an optical cable to the receiver, again with no sound.
  • PlayStation 2 RCA Output: Connected the PS2 using RCA cables, bypassing digital audio, but still no sound.

After numerous hours of personal troubleshooting, the user is seeking community assistance. The exhaustive list of attempted fixes suggests the problem may not be a simple user error or misconfiguration. Could a button have been inadvertently pressed, muting all outputs, or is there a deeper hardware or software issue within the Pioneer VSX-522 unit? Help and suggestions from experienced users or technicians familiar with the Pioneer VSX series would be greatly appreciated to resolve this frustrating audio silence.

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