Managing your Southern Pioneer Electric bill is designed to be hassle-free, with a variety of payment options tailored to fit your lifestyle. We understand the importance of easy and accessible payment methods, so you can choose the option that works best for you. Below are several convenient ways to pay your Southern Pioneer Electric bill, ensuring your account stays current and your lights stay on.
Pay Online or Through the SmartHub App
For quick and secure payments, Southern Pioneer Electric offers an online payment portal and a user-friendly mobile app, SmartHub. This digital platform allows you to pay your bill using an e-check or a valid MasterCard, VISA, or Discover credit or debit card. To get started, simply create an account or log in to your existing online energy account.
The SmartHub application provides more than just payment options. You can also monitor your energy usage, view past bills, and manage your account all in one place. Please note that SmartHub is optimized for modern browsers such as Microsoft Edge, Firefox, Google Chrome, or Safari and is not fully compatible with Internet Explorer.
Utilize Kiosk Payment Stations
Southern Pioneer Electric provides convenient kiosk payment stations at each of our three office locations. These kiosks offer a straightforward way to pay your bill in person using a Visa, MasterCard, or Discover debit or credit card. Kiosk stations are perfect for those who prefer to handle their payments outside of traditional office hours or prefer an immediate, in-person transaction.
Pay By Phone – 24/7 Accessibility
Need to pay your Southern Pioneer Electric bill at any hour? Our pay-by-phone service is available 24 hours a day, seven days a week. Simply call 866.999.4505 and follow the automated prompts to make a payment. You can use your checking account or a valid Visa, MasterCard, or Discover debit or credit card for phone payments. This service ensures you can manage your bill payment whenever it’s most convenient for you, even outside of normal business hours.
Enroll in Automatic Bank Draft for Worry-Free Payments
Simplify your monthly bill payments by enrolling in Southern Pioneer Electric’s Automatic Bank Draft service. This convenient option automatically deducts your payment directly from your checking or savings account each month. You will still receive your monthly statement from Southern Pioneer Electric, allowing you to track your energy costs and account balance.
To enroll, download and complete the Automatic Bank Draft application form and return it to Southern Pioneer Electric along with a voided check. If you wish to cancel this service at any time, you can use the cancellation request form. Automatic Bank Draft provides a set-and-forget solution for your monthly Southern Pioneer Electric payments.
Traditional Mail Payments
If you prefer traditional methods, you can always pay your Southern Pioneer Electric bill by mail. Simply use the return envelope included with your monthly billing statement and mail your payment to our office location. Please remember to include the bottom portion of your bill with your payment to ensure accurate and timely processing.
Pay In Person During Office Hours
For customers who prefer face-to-face interactions, payments can be made in person at the Southern Pioneer Electric office. Our office is open Monday through Friday, from 8:00 a.m. to 5:00 p.m. Paying in person allows you to speak directly with our customer service team if you have any questions about your bill or account.
Budget Payment Plans and Customer Service Assistance
For those seeking more flexible payment arrangements, Southern Pioneer Electric offers Budget Payment Plans. To learn more about these plans or to discuss your payment options, please contact our customer service representatives at 800.670.4381 or email Customer Service. Our team is ready to assist you in finding a payment solution that fits your financial situation.
MoneyGram Payment Locations
Southern Pioneer Electric also partners with MoneyGram, a global money transfer service, to provide another convenient payment option. MoneyGram allows you to pay your bill online or at any participating MoneyGram location. To pay through MoneyGram, use the MoneyGram ExpressPayment® form, available at MoneyGram locations, and provide your Southern Pioneer Electric account number and receive code 16372. MoneyGram accepts cash payments or pin-protected debit cards. Find a MoneyGram location near you by visiting the MoneyGram website.
Southern Pioneer Electric is committed to providing you with a variety of easy and secure payment methods. Choose the option that best suits your needs and manage your account with ease. If you have any questions or need further assistance, please do not hesitate to contact our customer service team.
