Understanding Your Pioneer End User License Agreement

This End-User License Agreement (“License”) is a crucial legal document that you should understand if you are using Pioneer software. It establishes the terms and conditions between you, the end user, and Pioneer Corporation (referred to as “Pioneer,” “We,” or “Us”). By accepting this License, you agree to be bound by its terms, making it as legally binding as a signed, negotiated agreement. This License governs your use of the Software and Documentation, which are defined in detail below.

It is imperative that you read this License carefully before clicking any acceptance button or using the software. Your actions of clicking “accept” or installing/using the Software signify that you acknowledge that you have read, understood, and agreed to be bound by all the terms and conditions outlined in this License.

If you are under the legal age of consent in your location, a parent or guardian must agree to these terms on your behalf before you proceed with installation or use. Pioneer’s Software is not intended for use by children under the age of 16, and the company does not knowingly provide it to them.

Should you disagree with any part of this License, you must not click the acceptance button, nor should you install or use the Software in any manner.

Key Definitions in the Pioneer License Agreement

To fully understand this agreement, it’s important to clarify some key terms:

• Documentation: This refers to any written help content or manuals provided by Pioneer to assist you in using the Software. It’s designed to guide you through the functionalities and features of the Software.
• Software: This specifically means the firmware update provided to you by Pioneer. This Software is intended solely for use with your Pioneer Product(s).
• Product: This term denotes the Pioneer multimedia receiver model that you purchased and for which this Software license is granted. The Software is designed to enhance or update the functionality of this specific Product.
• Licensor: This refers to any third party who holds intellectual property rights (such as copyrights and trademarks) related to content, text, images, data, software, and information incorporated within the Software. These Licensors grant Pioneer the right to use their materials.

Scope of the Limited License Granted by Pioneer

Pioneer grants you a Limited License to use their Software, which means you are permitted to use it under specific conditions:

• Authorized Use (2.1): This license is limited, non-exclusive, non-transferable, and royalty-free. It allows you to install and use the Software strictly for use with your Pioneer Product(s). This means the license is for your personal use with your device and cannot be transferred to others or used for commercial purposes without explicit permission.
• Restrictions (2.2): This section outlines what you are not allowed to do. You are prohibited from:
  • Copying the Software or Documentation, except as explicitly allowed in this License.
  • Distributing, transferring, sublicensing, renting, leasing, lending, selling, or allowing any third party to use the Software.
  • Modifying, reverse engineering, decompiling, disassembling, or reducing the Software to a human-readable form. The only exception is if applicable law expressly permits such actions, and even then, you must notify Pioneer in writing beforehand.
• Export Controls (2.3): You must comply with all applicable export and re-export laws, particularly those of the United States. You are prohibited from using, exporting, or re-exporting the Software or Documentation to:
  • Any U.S.-embargoed countries.
  • Anyone on the U.S. Treasury Department’s Specially Designated Nationals List or the U.S. Department of Commerce Denied Persons List or Entity List.
    By using the Software, you confirm that you are not located in any such country or on any such list and will not use the Software for any activities prohibited by U.S. law, including the development of weapons of mass destruction.
• Ownership (2.4): Pioneer and its Licensors retain all rights, titles, and interests in the Software and Documentation, including all intellectual property rights. This license does not transfer any ownership to you; it only grants you the right to use the Software under the specified terms. Your rights are strictly limited to the license granted in section 2.1.
• Restricted Rights Legend (2.5): For U.S. Government end users, the Software is considered “commercial computer software” and is licensed with restricted rights as per federal regulations (48 C.F.R. 252.227-7014(a)(1) and 252.227-7014(a)(5)). The U.S. Government’s rights are limited to those granted to the public under this License.
• Corrections; No Support (2.6): While Pioneer may choose to provide corrections or updates to the Software, they are under no obligation to do so. Similarly, Pioneer is not required to provide any ongoing support, maintenance, or updates for the Software or Documentation.

Disclaimer of Warranties: Use at Your Own Risk

Section 3 of the License is a Disclaimer of Warranties. Because the Software is provided to you free of charge, Pioneer’s warranty is extremely limited. Pioneer only warrants that the Software was developed and made available following standard industry practices for free software.

In all other respects, the Software is provided “AS IS AND WITH ALL FAULTS.” This means:

• There is no guarantee of performance or quality.
• You assume the entire risk of using the Software.

To the maximum extent permitted by law, Pioneer, its suppliers, and licensors disclaim all other warranties, whether express or implied. This includes, but is not limited to, implied warranties of:

• Merchantability: Warranty that the software is of acceptable quality and fit for sale.
• Fitness for a Particular Purpose: Warranty that the software is suitable for your specific needs.
• Non-Infringement: Warranty that the software does not violate any third-party rights.

Pioneer explicitly does not warrant that:

1. The Software will be error-free.
2. Your use of the Software will be uninterrupted or error-free.
3. The Software will meet your specific requirements.
4. The Software will be compatible with your chosen hardware or software configurations.

Furthermore, no statement, written or oral, from Pioneer Group or any other party can be construed as a warranty from Pioneer. “Pioneer Group” encompasses Pioneer, its subsidiaries, affiliates, and all related personnel and entities.

License Breach and Pioneer’s Remedies

Section 4 addresses License Breach. You acknowledge that violating any restrictions in this License would cause irreparable harm to Pioneer. Monetary damages alone would not be sufficient to compensate Pioneer for such breaches.

Therefore, in the event of a breach, or threatened breach, Pioneer is entitled to seek injunctive relief (a court order to stop you from continuing the breach) in addition to any other legal remedies available, including financial compensation for damages.

License Modifications

Pioneer reserves the right to modify this License at any time (Section 5). Pioneer will provide advance notice of any changes and their effective date by posting a notice on their website or through other appropriate communication methods. Your continued use of the Product(s) after such notice constitutes your acceptance of the revised License. It is your responsibility to periodically check for updates to this License.

Termination of the License

The License remains in effect until terminated (Section 6).

• Your Termination: You can terminate the License at any time by destroying and deleting all copies of the Software and Documentation in your possession.
• Pioneer’s Termination: Pioneer can terminate the License immediately if you breach any provision of the agreement.

Upon termination, regardless of the cause, you must cease all use of the Software and Documentation and destroy all copies. You may be required to confirm in writing to Pioneer that you have done so.

Certain sections of the License, specifically 2.2, 2.3, 3, 4, and 7, will remain in effect even after the License is terminated. These sections generally cover restrictions, warranties, breach remedies, and general legal terms.

General Legal Terms

Section 7 outlines several important general terms:

• Governing Law (7.1): The License specifies which jurisdiction’s laws govern the agreement based on your residency:
  • EEA Residents: Belgian law
  • U.S. Residents: Laws of the State of California, U.S.A.
  • Canadian Residents: Laws of the Province of Ontario and federal laws of Canada
  • Residents outside EEA, U.S., or Canada: Laws of Japan
• Jurisdiction (7.2): The parties agree to first attempt to resolve any disputes amicably. If amicable resolution is not possible, the License outlines procedures for dispute settlement, potentially including binding arbitration depending on your region. The venue for arbitration also varies by region. For EEA residents, if arbitration is not agreed upon, Belgian courts have exclusive jurisdiction. For Canadian residents where arbitration isn’t enforceable, courts in Toronto have exclusive jurisdiction.
• Exclusion of Remedies (7.3): To the maximum extent permitted by law, Pioneer Group and its suppliers/licensors are not liable for any indirect, special, incidental, punitive, exemplary, or consequential damages arising from this License or your use (or inability to use) the Software. This exclusion applies regardless of the legal basis of the claim, even if Pioneer Group was advised of the possibility of such damages. Exceptions apply in cases of Pioneer’s willful misconduct, gross negligence, or death/physical injury caused by Pioneer’s actions or omissions.
• Limitation of Liability (7.4): Pioneer Group’s total liability for any damages or claims related to this License, the Software, or any Product is strictly limited to the greater of US$10.00 or the price you paid for the Pioneer product associated with the Software. This limitation is cumulative across all claims. Exceptions mirror those in section 7.3 concerning willful misconduct, gross negligence, and death/physical injury.
• Your Specific Rights (7.5): This section acknowledges that some jurisdictions may not allow the exclusion of certain damages or limitations of liability. Therefore, the above exclusions and limitations may not apply to you to the extent prohibited by applicable law. Your legal rights can vary depending on your location.
• Essential Purpose (7.6): Unless restricted by applicable law, the disclaimers, exclusions, and limitations in this License apply even if any remedy fails to achieve its essential purpose.
• Severability and Waiver (7.7): If any provision of this License is deemed illegal, invalid, or unenforceable, that provision will be modified to be enforceable to the maximum extent possible. If it cannot be enforced, it will be removed from the License without affecting the validity of the remaining provisions. Failure to enforce any provision does not constitute a waiver of future enforcement of that or any other provision.
• No Assignment (7.8): You are prohibited from assigning or transferring this License or any rights/obligations under it without Pioneer’s prior written consent. Pioneer, however, can freely assign or transfer the License with notice to you if it impacts your guarantees.
• Entire Agreement (7.9): This License constitutes the complete agreement between you and Pioneer regarding the Software and Documentation. It can only be modified by a written amendment signed by Pioneer. No other actions, documents, customs, or usage can modify this License. The term “including” is interpreted as “including without limitation.”

Contacting Pioneer for Support

Section 8 provides Contact Information for questions or complaints about the License. You can visit Pioneer’s support website: https://global.pioneer/en/product_support/support/ or contact them via postal mail at one of the following addresses:

• Pioneer Corporation (Japan)

  • Attn: Customer Support
  • 28-8, Honkomagome 2-Chome Bunkyo-Ku, Tokyo 113-0021, Japan

• Pioneer Electronics AsiaCentre Pte. Ltd. (Singapore)

  • Attn: Service Centre
  • 2 Jalan Kilang Barat, #07-01 Singapore 159346

• Pioneer Europe NV (Belgium)

  • Attn: Customer Support
  • Haven 1087, Keetberglaan 1 9120 Melsele, Belgium

• Pioneer Electronics (USA) Inc. (USA)

  • Attn: Service & Support
  • 970 W. 190th Street, Suite 360, Torrance, CA 90502 U.S.A.

This License was last revised on December 16, 2019, Version 1.0.