For residents in Meridian, Idaho, and surrounding areas looking for reliable financial services, Pioneer Federal Credit Union offers a range of solutions to meet your needs. Whether you need to report a lost or stolen card, book an appointment, or simply have a question, here’s your comprehensive guide to contacting Pioneer Credit Union in Meridian, Idaho.
If you need to report a lost or stolen card, immediate action is crucial to protect your finances.
During regular business hours, please contact Pioneer Credit Union directly at (208) 587-3304. For after-hours emergencies, you can call the dedicated 24/7 line at 1 (866) 416-5688. This ensures that you can secure your account promptly, no matter the time.
Planning a visit or need to discuss your financial future in person? Pioneer Credit Union in Meridian, Idaho, makes it easy to book an appointment online. Scheduling ensures you receive dedicated time with a Pioneer representative to open accounts, explore services, and get your questions answered thoroughly.
Pioneer Credit Union also cares about your overall financial well-being. For those seeking financial counseling and advocacy, Pioneer partners with GreenPath Financial Wellness. You can access their services by visiting their website or calling them directly at 1 (877) 337-3399. GreenPath offers guidance on debt management, credit improvement, and achieving your financial goals.
For general inquiries and support, the Pioneer Credit Union Contact Center is readily available.
Contact Center Details:
- Phone: (208) 587-3304
- Fax: (208) 810-7962
- Email: [email protected]
- Live Chat: Available via the chat button on the right side of their website.*
- Live Video Chat: Connect through the myPioneer Personal Assistant video chat for a personalized experience.
- Secure Email: For secure file sharing, utilize the Zix Secure Email portal. You can create a Zix account or log in with your existing Google or Microsoft credentials for added convenience.
Contact Center Hours:
- Monday – Thursday: 8 a.m. to 5:30 p.m.
- Friday: 8 a.m. to 6 p.m.
For more specific needs, Pioneer Credit Union departments are also available to assist you directly.
Department Contacts:
Administration Offices:
- Address: 250 W. 3rd South, Mountain Home, ID 83647 (Please note this address is for Administration Offices, and may not be a branch location in Meridian, Idaho. For branch locations, please visit the Pioneer Credit Union website.)
Business Services Department:
- Phone: (208) 580-5607
- Fax: (208) 580-5628
Marketing Department:
- Phone: (208) 580-5587
- Fax: (208) 810-7971
- Email: [email protected]
Collections:
- Phone: (208) 580-5588
- Fax: (208) 810-7961
- Email: [email protected]
Loan Department:
- Phone: (208) 587-3304
- Fax: (208) 810-7960
- Email: [email protected]
- Hours: Monday – Thursday: 8 a.m. to 5 p.m., Friday: 8 a.m. to 6 p.m.
Mortgage Department:
- Phone: (208) 580-5626
- Fax: (208) 580-5627
- Email: [email protected]
Staying secure is paramount. Pioneer Credit Union prioritizes your security when contacting you. When you receive a call from Pioneer, your caller ID will display “Pioneer Federal Credit Union.” Importantly, Pioneer representatives will never ask for your sensitive information such as your account number, Social Security number, or PIN over the phone. Furthermore, Pioneer exclusively uses live representatives for member calls, never automated recordings. If you have any doubts about the legitimacy of a call, hang up and call Pioneer directly at (208) 587-3304 to ensure you are speaking with a verified representative. Your financial security is Pioneer Credit Union’s top priority.
For all your financial needs in Meridian, Idaho, Pioneer Credit Union is committed to providing excellent service and support. Contact them today through any of these convenient methods.
