WE ARE CURRENTLY EXPERIENCING HIGH ORDER VOLUMES. PLEASE ALLOW 1-2 EXTRA BUSINESS DAYS FOR ORDER PROCESSING AND DISPATCH. THANK YOU FOR YOUR UNDERSTANDING.
For a Limited Time, enjoy free shipping on All Orders Over $49 via Standard Ground or Freight (LTL) within the contiguous 48 states. Please note that this free shipping offer excludes Alaska, Hawaii, and international destinations. Eligibility for free shipping is clearly indicated on each product page, just above the price. This ensures you can easily get your Pioneer Mini Split Remote or any other product delivered economically.
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Shipping Information
Our shipping services are limited to the 48 contiguous United States. We do not ship to APO/FPO addresses, Alaska, Hawaii, Puerto Rico, or any other US Territories, nor do we offer international shipping. Due to the size and weight of our equipment, including items related to pioneer mini split remote systems, we rely on reputable freight companies for delivery. Every shipment is carefully prepared: palletized, strapped down, and stretch-wrapped to prevent damage during transit, ensuring your pioneer mini split remote arrives safely.
Upon delivery, you have the option to request the driver to break down the pallet into individual cartons for easier unloading. Lift Gate service is generally included, providing curbside delivery. The driver will unload the goods to ground level. If inside delivery is required, it can be arranged for an additional fee, payable separately and coordinated directly with the freight company. We also offer free pickup from our main distribution warehouse in the Miami area, should you prefer to collect your pioneer mini split remote or other items in person. Please be aware that due to their weight and potential for damage, our equipment is not suitable for express or courier shipping.
Due to unusually high order volumes and the peak sales season, please anticipate an additional 3-5 days for larger orders to be prepared for shipment. Our team is working diligently around the clock to dispatch all orders promptly. We will keep you informed of any unexpected delays or if we have any questions regarding your order, especially concerning your pioneer mini split remote or system components.
Orders are typically prepared for shipment within 72 hours of payment receipt (weekdays only). Freight companies usually pick up shipments on the same day or the day after notification that an order is ready. Transit times typically range from 5 to 8 business days, and in rare instances, may extend up to 12 days. This timeframe applies to the delivery of your pioneer mini split remote and other products.
Tracking information will be provided once your shipment has been dispatched. Please contact us if you experience any shipping delays. It is crucial to DOUBLE-CHECK YOUR DELIVERY ADDRESS, EMAIL, AND PHONE NUMBER when placing your order. A valid phone number is essential as the delivery company will contact you to schedule a delivery appointment for residential addresses. If the provided phone number is invalid, delivery will be impossible, and the shipment may be returned at your expense within 3 days of arrival. Refused or undeliverable shipments will be treated as returned merchandise. This is important to ensure smooth delivery of your pioneer mini split remote and other purchases.
Upon arrival, carefully count all cartons and compare this number to the quantity stated on the delivery receipt before signing. Thoroughly inspect the goods for any signs of damage. All products undergo rigorous inspection in ISO-certified facilities and leave our warehouse in perfect condition. Should you notice any shipping damage, document it on the delivery receipt and immediately file a claim with the freight carrier. Please also contact us with a description of the damage and accompanying photographs. While shipping damage is infrequent, we are here to assist you in resolving any issues. This process is important even for smaller items like a pioneer mini split remote, to ensure you receive your order in perfect condition.
We maintain a comprehensive inventory of all necessary replacement and service parts and components in large quantities, ensuring their availability both during and after the warranty period. This includes parts for your pioneer mini split remote and full systems, ensuring long-term support.
