Purchasing a subscription plan for Pioneer Rekordbox grants you access to a powerful suite of tools designed for music management and DJ performance. Like any software subscription, it’s important to understand the terms and conditions that govern your purchase. This document outlines the key aspects of the Pioneer Rekordbox purchase agreement, ensuring you are fully informed before you subscribe.
Who You Are Buying From
Your agreement is with AlphaTheta Corporation, the distributor of Pioneer Rekordbox. Based in Yokohama, Japan, their full address is: 6F, Yokohama i-Mark Place 4-4-5 Minatomirai, Nishi-ku, Yokohama, Kanagawa 220-0012 Japan.
For any inquiries or support needs, AlphaTheta Corporation provides 24/7 customer support through an online inquiry form. You can reach them at https://rekordbox.com/en/support/contact/. Please note that telephone inquiries are not accepted, ensuring all queries are handled efficiently through their digital support system.
What You Are Purchasing: Features and System Requirements
Rekordbox is an application designed for both music management and seamless integration with DJ players. It is available for Windows and Mac operating systems, with various extensions to enhance its functionality. For a detailed overview of features, visit the official product page: https://rekordbox.com/en/.
Before purchasing, it’s crucial to check the system requirements to ensure Rekordbox runs smoothly on your computer. You can find the detailed system specifications on the download page: https://rekordbox.com/en/download/#system. This will help you avoid any compatibility issues and ensure optimal performance.
Pricing, Payments, and Necessary Expenditures
The sales prices for different Rekordbox plans are clearly listed on the product page. When you proceed with your order, prices will be displayed in your local currency for transparency.
In addition to the listed sales price, there might be other necessary expenditures:
- Taxes: Applicable taxes such as consumption tax or VAT, depending on your country of residence, will be added to the final price. The total purchase fee, including taxes, will be displayed during the order entry process.
- Internet Communication Fees: Downloading the software and completing the registration process requires an internet connection. You are responsible for all internet communication charges.
- Ongoing Internet Access: To utilize the full functionality of Rekordbox, especially features that require online services or cloud access, consistent internet access is necessary. Be aware that internet communication fees may apply during regular operation.
Payment for Rekordbox subscriptions is processed via credit card or PayPal. The payment will be charged based on the cut-off date designated by your credit card company or PayPal. The transaction is securely handled by Digital River Inc., a reputable payment processing agency.
Product Restrictions and License Agreements
Rekordbox licenses are plan-specific and come with restrictions on the number of computers you can install the application on per license:
| Rekordbox Plan | Number of Computers |
|---|---|
| Core Plan | 3 |
| Creative Plan | 4 |
| Professional Plan | 8 |
Choose the plan that aligns with your usage needs and the number of devices you intend to use Rekordbox on.
Delivery, Returns, and Refunds
Upon successful payment, your purchased Rekordbox application will be activated. Delivery is considered complete immediately upon payment confirmation, granting you instant access to the software.
Regarding returns and refunds, it is important to note that all sales are final, and returns are generally not accepted due to the nature of digital products. This is permissible to the maximum extent under applicable law. For detailed information, it’s recommended to review the General Terms and Conditions presented on the purchase screen before finalizing your transaction.
Subscription Details and Renewals
Rekordbox subscriptions operate on a recurring basis:
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Initial Subscription: Your subscription agreement begins on the day of purchase and lasts for one month (“Expiration date of the first agreement”). This allows you to use the software and its features for the duration of the subscription period.
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Automatic Renewal: To ensure continuous access, the subscription agreement automatically renews for another month (“Expiration date of automatically renewed agreements”). This will continue unless you explicitly cancel your subscription in writing prior to the renewal date.
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Cancellation Policy: If you decide to cancel, it’s crucial to do so in writing and ensure AlphaTheta confirms the cancellation before the current subscription term expires. Cancellation within the subscription term will result in the agreement ending at the current expiration date.
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No Refunds on Cancellation: Even upon cancellation, any outstanding liabilities incurred during your subscription period remain your responsibility until fulfilled. Please be aware that no refunds are provided for any paid subscription fees upon cancellation.
Aftercare Service and Support
For any aftercare services or technical assistance, Pioneer Rekordbox provides support through their online inquiry form. Visit https://rekordbox.com/en/support/information/ to access FAQs, tutorials, and submit your questions.
Buyer Responsibilities
To fully utilize Rekordbox, you are required to register for a Pioneer DJ account. This account is essential for software activation, accessing online features, and managing your subscription.
Staying Updated
For the latest information on the Rekordbox application, including updates, new features, and important announcements, refer to the official information page: https://rekordbox.com/en/support/information/. Regularly checking this page will keep you informed about any changes or improvements to the software.
Dispute Resolution and Governing Law
In the event of any disputes arising from your purchase, the following legal conditions apply:
- Governing Law: All disputes are governed by Japanese Law.
- Jurisdiction: The exclusive jurisdiction for resolving disputes between AlphaTheta Corporation and customers is the Tokyo District Court.
However, there are specific exceptions based on your location:
- Non-EEA or UK Consumers: Japanese law and the Tokyo District Court jurisdiction apply.
- EEA or UK Consumers: The laws and courts of your country of residence will govern any disputes.
- EU Consumers: You may also have the option to submit disputes for online resolution through the European Commission Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/main/?event=main.trader.register.
Understanding these purchase terms and conditions for Pioneer Rekordbox ensures a smooth and informed experience with this leading DJ software. By being aware of the terms, you can confidently enjoy the powerful features Rekordbox offers for your music management and DJing endeavors.
