Millions of Crock-Pot multi-cookers are being recalled due to a significant burn hazard, prompting concern among users of various brands, including those who rely on Pioneer Woman Crock Pots for their home cooking. Sunbeam Products, the maker of Crock-Pot, has initiated a recall of nearly a million units sold at major retailers like Amazon, Target, and Walmart after numerous reports of lids detaching during use, causing scalding injuries from hot food and liquids.
The U.S. Consumer Products Safety Commission (CPSC) notice details that the recalled Crock-Pot 6-Quart Express Crock Multi-Cooker can unexpectedly pressurize even when the lid is not fully locked. This malfunction can lead to the lid suddenly blowing off, ejecting hot contents and posing a serious burn risk to anyone nearby.
Sunbeam Products has received 119 reports of lid detachment incidents, with 99 resulting in injuries. These injuries range from first-degree to third-degree burns, highlighting the severity of the defect. The recall specifically targets the Crock-Pot 6-Quart Express Crock Multi-Cooker with model number SCCPPC600-V1, which is identified on a label at the bottom of the unit.
These multi-cookers were manufactured in China between July 1, 2017, and October 1, 2018. The date codes, ranging from K196JN through K365JN and L001JN through L273JN, are engraved on one of the prongs of the electrical plug and on the bottom of the base. Consumers who purchased a Crock-Pot between July 2017 and November 2020, either in stores or online, should check their model number and date codes immediately to determine if their appliance is included in this recall. Approximately 942,760 units were sold in the U.S. and an additional 28,330 in Canada.
Image: Example of the recalled Crock-Pot 6-Quart Express Crock Multi-Cooker, highlighting where to locate the model number and date code for recall verification.
For consumers who own the recalled Crock-Pot 6-Quart Express Crock Multi-Cooker, Sunbeam Products is offering a free replacement lid. To obtain a replacement, consumers are advised to contact the company directly at 800-323-9519, available Monday through Friday from 9 a.m. to 5 p.m. EST. Alternatively, they can visit the dedicated recall website at recall.crockpot.com for further instructions and to initiate the replacement process.
While awaiting a replacement lid, Sunbeam Products advises consumers to immediately stop using the recalled Crock-Pot in pressure cooker mode. However, the appliance can still be safely used for slow cooking and sautéing functions. For those who choose to continue using the multi-cooker in pressure mode before receiving the replacement lid, it is crucial to ensure the lid is completely and securely locked. This means aligning the arrow on the lid with the lock symbol on the base before operation.
This recall serves as an important reminder for all users of multi-cookers and pressure cookers, including those who use and love Pioneer Woman Crock Pots and similar appliances. Always check for product recalls and adhere to safety guidelines to prevent potential accidents and injuries in the kitchen. Regularly visit the CPSC website and the manufacturer’s website for any safety updates or recall notices related to your kitchen appliances.
Image: Detailed view of the Crock-Pot multi-cooker lid and base, illustrating the importance of aligning the arrow with the lock symbol for secure closure, especially when using the pressure cooking function.
