At Pioneer Valley Pediatrics, we are delighted to welcome you to our practice, recognized as an NCQA Level 3 Patient Care Medical Home. We are dedicated to providing comprehensive pediatric services to infants, children, and adolescents in Longmeadow and the surrounding Pioneer Valley region. We believe in fostering a healthy community, and are currently offering the COVID vaccine to those interested, ensuring the well-being of your family and ours.
Understanding your rights is important to us. Pioneer Valley Pediatrics participates in electronic health information exchange to enhance the quality and coordination of your child’s care. This participation allows for the secure sharing of vital medical information with other healthcare providers, health plans, and related entities through CTHealthlink. This health information exchange (HIE) facilitates better treatment, faster payment processes, and improved healthcare operations, all while adhering to strict legal and privacy standards. Your electronic health records, which may include sensitive health information, are potentially accessible to authorized users within this secure network. However, you have the option to opt-out of this health information sharing if you prefer.
Should you choose not to have your electronic health records shared through the HIE, you can easily submit an opt-out request online via the CTHealthlink website. The opt-out process is straightforward and ensures your preferences are respected. You can find the opt-out portal at https://www.cthealthlink.com/Patient-Resources/Opt-Out.aspx. Even if you decide to opt-out, please be aware that in emergency situations, or when legally mandated, some health information might still be accessible through the HIE for purposes such as prescription drug monitoring or reporting communicable diseases. Each opt-out request undergoes a verification process, which typically takes 2-5 business days. Providing complete and accurate information will help expedite your request.
For your convenience and to ensure continuous access to care, Pioneer Valley Pediatrics offers Telehealth services. To learn more about our Telehealth Terms of Service and how you can connect with our providers remotely, please visit Telehealth Terms of Service. We are committed to making healthcare accessible and adaptable to your family’s needs.
Pioneer Valley Pediatrics is proud to be a Baycare Physician Practice and a member of the Connecticut Children’s Care Network, reflecting our commitment to high standards of pediatric care and collaboration within the medical community. We have two conveniently located offices serving both Massachusetts and Connecticut, and we are currently welcoming new newborns in both locations. Our practice provides care for patients from infancy through college graduation, accepting most local insurance plans to ensure healthcare is accessible to all families in our community. We eagerly anticipate partnering with your family throughout the rewarding journey of raising healthy children and adolescents.
At Pioneer Valley Pediatrics Longmeadow, our core philosophy centers on delivering exceptional healthcare to children and adolescents. We strongly advocate for preventive care measures, including routine immunizations, breastfeeding support, and accident prevention education. Our team of dedicated doctors and staff is passionate about promoting the healthy physical, emotional, and developmental growth of every child and family we serve.
To further enhance your experience with Pioneer Valley Pediatrics, we encourage you to utilize our Patient Portal. This secure online portal allows you to access your child’s health records, complete necessary forms prior to appointments, view lab results, communicate with our staff for non-urgent matters, update your contact information, and explore a library of health and wellness articles. You can also conveniently view and pay your bills online through the portal. Access the Patient Portal here: PATIENT PORTAL. Please remember that the patient portal is not designed for urgent medical questions. For immediate concerns, please contact our office directly by phone.
We look forward to partnering with you in providing the best possible care for your children at Pioneer Valley Pediatrics Longmeadow.
