The Pioneer ID Card serves as your official University of Denver identification and is essential for all students, faculty, and staff while on campus in Denver. This card is more than just an ID; it’s your key to accessing various campus services and resources. Understanding how to obtain and manage your Pioneer ID card is crucial for your time at DU.
Obtaining Your Pioneer ID Card: New Students, Faculty, and Staff in Denver
For those new to the University of Denver, getting your Pioneer ID card is a straightforward process. To expedite the process, the ID Office encourages digital photo submissions whenever possible. You can find detailed instructions on how to submit your photo online here.
Once your photo is approved, you can pick up your physical Pioneer ID card during regular business hours at the ID Office, conveniently located in the Driscoll Commons Building at 2050 East Evans Ave Suite 4, Denver CO 80210. Should you encounter any issues accessing the building upon arrival, simply call the office at 303-871-4545 for assistance. Online students unable to visit the Denver campus can request to have their ID card mailed to them by contacting [email protected].
The first Pioneer ID card is provided free of charge to all DU community members.
Replacing Your Pioneer ID Card
Life happens, and sometimes ID cards need replacing. If you require a replacement Pioneer ID card, the cost is $30. Payment can be made via cash, check, Flex, or, for students, the fee can be added to your student account. Flex is particularly useful for mailed replacements and can be easily topped up using a credit or debit card at this link. While there is a replacement fee, mailing of replacement cards is offered free of charge.
To request a replacement, you can visit the ID Office in Driscoll South or request a mailed replacement card. More detailed information about the replacement process can be found by clicking here.
Using Your Pioneer ID Card and Important Information
Your Pioneer ID card is your official University of Denver identification and must be carried on campus. It’s important to handle your card with care. Do not hole-punch your DU ID Card, as this will damage the embedded computer chip and render it unusable. Avoid cutting, folding, or otherwise damaging your card.
For students and staff who utilize RTD services, please note that RTD Pass management has transitioned to Parking and Mobility Services, effective July 1, 2024. For any questions or assistance related to your RTD CollegePass or EcoPass, please contact Parking and Mobility Services via email at [email protected] or by phone at 303-871-3210. Further details can be found on the DU Parking website at https://www.du.edu/parking/mobility/denver-mass-transit. You can also learn more about the various uses of your Pioneer ID Card here.
Pioneer ID Office Location and Hours
The Pioneer ID Card Office is conveniently located in Driscoll South, at 2050 E. Evans Ave, Denver, CO, 80208.
Regular Office Hours:
- Monday-Wednesday: 8:00 AM – 4:30 PM
- Thursday: 9:00 AM – 4:30 PM
- Friday: 8:00 AM – 4:30 PM
Please note: A valid form of photo identification, such as a driver’s license or passport, is required when picking up your ID card.
Understanding and utilizing your Pioneer ID card is an integral part of your experience at the University of Denver. Ensure you obtain your card and keep it with you while on campus to access all the resources and services available to you as a member of the DU community.
